Contact information

Contact Information

Santa’s Lost Wallet is owned and operated by Kate Create LTD, a family-run company and the original creator of Santa’s Lost Wallet.

Company details

Kate Create LTD (trading as Santa’s Lost Wallet)
Registered in England and Wales
Company number: 12296949
VAT number: GB427498362
Registered office: 44 Hounsfield Road, Rotherham, South Yorkshire, S65 3PX, United Kingdom

How to reach us

Orders, returns, shipping and wholesale: sales@katecreate.co.uk
General enquiries and data requests: support@katecreate.co.uk

We aim to respond to all enquiries within one working day. During the Christmas peak in November and December response times may be slightly longer, and we thank you for your patience.

Returns address

Kate Create LTD, 44 Hounsfield Road, Rotherham, South Yorkshire, S65 3PX, United Kingdom

Please request a return before sending anything back — see our Refund Policy.

Intellectual property
SANTA’S LOST WALLET® (UK00004325516), SANTA’S LOST PASSPORT® (UK00004334772) and KATE CREATE® (UK00003829236) are registered trade marks of Kate Create LTD. Every product design, and the design of every printed item contained within our products, is a UK registered design owned by Kate Create LTD and is additionally protected by copyright. Kate Create LTD created Santa’s Lost Wallet and is the original and sole owner of these rights. Reproduction, importation, distribution, offering for sale or sale of copies or imitations of our products, in whole or in part, infringes these rights and will be pursued.

If you believe you have found a counterfeit or infringing product, please report it to support@katecreate.co.uk.